Home › Privacy Notice

Privacy Notice

Draft. This notice is being reviewed and will be replaced by the final version before online ordering opens.

1. Who we are

GBrands Moto Gears runs this website. Customer Service: contact@gbrandsmotogears.com, +63 936 328 4640, daily 8:00 am–8:00 pm.

2. What we collect

Your account: full name, email address and password (stored scrambled; we cannot read it). If you continue with Google, Google gives us your name and email only; we never see your Google password.

Your orders: mobile number, pickup branch or delivery address and contact, the items, amounts, payment method, the GCash or bank reference ID you enter, and your agreement to the Order Terms (version and time).

Your choices: your preferred branch, saved addresses and your marketing preferences (yes or no per channel, with the date, time and wording you agreed to).

We do not ask for card numbers, and you never upload files or screenshots on this website.

3. Why we use it

To create your account, take and confirm your orders, check your payments, hold and prepare your items, keep your Customer Credit and refunds, and contact you about your orders.

Order, payment, reminder, cancellation, credit and refund messages are always sent: they are part of your order, not marketing.

Marketing messages (Email, Viber, Messenger) are sent only if you switched them on. They are optional, never needed to register or order, and every marketing email has an unsubscribe link.

4. Who sees it

Our staff, only as their work needs (for example, a cashier sees the orders to be picked up at their branch).

Service providers that run the website for us (hosting, database and email). Couriers receive the name, address and contact needed to deliver your order.

We do not sell your data.

5. Cookies

Needed cookies keep you signed in, remember your cart and remember your cookie choice. They are always on.

Only if you press ACCEPT: Facebook Pixel (Meta) and Google Analytics, so we can see which ads and pages work. They tell us about visits, never your password or payment details. If you press Reject, they are not loaded at all.

Change your choice any time with Cookie settings at the bottom of every page. We ask again after 12 months.

6. How long we keep it

Order, payment, credit and refund records are kept as long as the law and our accounting require. Your Customer Credit history is kept for as long as you have credit.

7. Your rights

Under the Philippine Data Privacy Act of 2012 you may ask to see, correct or delete your data, object to its use, and withdraw your marketing consent at any time.

You can change your details and marketing preferences yourself in Account details. For anything else, write to contact@gbrandsmotogears.com.